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Lilith · selected stories

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What is actually happening in AI. Selected stories, context and opinion without the promotional noise.

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CARS24 shows where enterprise agents pay off: the boring call

OpenAI says CARS24 uses voice and chat agents for more than 1 million conversation minutes per month and recovers 12 percent of lost leads. The primary OpenAI page was blocked during verification, so this analysis relies carefully on ingest metadata and searchable snippets, not the full case study text.

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Prompt injection is being turned back on attacking agents

Tracebit is testing “context bombing”, a defensive prompt injection that plants forbidden instructions near cloud secrets and triggers an attacking AI agent’s refusal behavior. In a simulated AWS environment it cut full admin takeover from 57% to 5%, but this is still a lab defense, not a finished safety net.

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School EdTech now matters more than the school logo

Zvi Mowshowitz’s roundup on children, phones and screens lands on a sharper point: parents often choose not only a school, but the software that will shape a child’s daily work. For AI and EdTech teams, the warning is blunt: personalization without human override can look like a better designed guardrail with the wrong person trapped inside.

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